Logistics Head of Department

Logistics - Labtests

Mt Wellington, New Zealand

Reference: 5785019

At APHG, we're proud to be a New Zealand owned national network of 25 laboratories, 150 collection centres and employers of over 2,100 people throughout Aotearoa. Our team of specialist pathologists, scientists, technicians, phlebotomists, couriers and shared services personnel deliver a world-class service that together collects, analyses and reports over 7 million patient results annually. APHG conducts 1/3 of all COVID-19 testing in NZ, the largest of any single service provider.

Labtests provides high-quality diagnostic pathology services to the Auckland community, healthcare professionals and their patients since 2009. Labtests is owned by the Asia Pacific Healthcare Group (APHG), a healthcare company committed to providing facilities and services that deliver exceptional care to its clients.

Role summary

Lead the Labtests logistics department, managing the team of couriers, dispatch, warehouse and mailroom staff - delivering operational excellence with a focus on leadership, customer (internal and external) and optimal service delivery.

Role details

A self-starter, you will be passionate about working in Healthcare, delivering logistical support across the end to end courier and warehouse functions.

We are looking for a well-rounded go-getter, proven in leading teams to deliver a high-performance culture. You thrive in environments where you work closely with people. You are self-aware and empathetic with the ability to get the best from your passionate, hardworking team.

Additionally, you encourage organisational and individual collaboration with the wider community and internal environment. You possess strong planning and organisational skills with a commercial and analytical focus. Comfortable with spreadsheets and owning a cost centre, you will have contributed at a senior level previously with a sound understanding of commercial details and delivering results.

This is an exciting opportunity to be part of a progressive and innovative company - we have been instrumental in supporting the Covid-19 response over the past 24 months and our business has seen extraordinary growth and adaptability over this period.

We are looking for someone who will be the right cultural fit for our organisation - you've likely visited Labtests in the last decade for a blood test. You will have interacted with our phlebotomists and you've also likely seen one of our 80+ Labtests branded vehicles on the road.

You will remind us that you are comfortable operating a busy warehouse - supplying medical consumables for our 56 collection centres geographically dispersed, organising just in time deliveries of essential consumables for our state of the art laboratory (the largest in the Southern Hemisphere) based in Mt Wellington and to over 2000 medical practices, surgeries and healthcare locations across Auckland.

The ideal applicant will have:

  • High attention to detail, with the ability to plan, organise and participate in the logistics operations
  • Strong leadership and provide clear guidance and sense of direction
  • Proven ability to work cross-functionally with teams to develop innovative solutions
  • A great communicator with an affiliative, humanistic style, adaptable and pragmatic
  • A high level of customer focus and commitment to providing a high quality of service to internal and external customers
  • Excellent level of computer and keyboard literacy, Intermediate level Microsoft Office Suite


Applications Close: 19 Jan 2022